Customer Centric Approach: Dedicated Success Teams
Are you considering new software, but don’t want to be left on your own to figure it out? Your MaxiCare Success Team can help. From sales, to training to support and aftercare, we ensure you will have a consistent and seamless transition.
Your Success Team will consist of 1 Account Manager, 1 Implementation Manager and 2 Support Technicians. Your Account Manager will work with you on a more personal level, helping you to attain your long term goals, and getting the very most out of your software to ensure your practice is running efficiently with the needed tools to make that happen. Your Implementation Manager will oversee training your entire office for a smooth transition into using MaxiDent in your practice, and your Support Technicians will get to know the history of your practice while working one on one with you to resolve specific issues.
So say goodbye to the call-center and hello to a brand new customer-centric experience with:
- Faster response times
- Personalized service
- A positive customer experience every time
This is where the “revolutionary” change comes in. We are proud to be the first Practice Management Software to offer an innovative approach in providing technical and customer service assistance.
Another MaxiDent first to make your job easier.
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