Our customers depend on us to help streamline their operations, increase their productivity, boost their income and ensure optimal patient dental health. We strive to meet and exceed their expectations. Here’s what some of our customers are saying…
“I Dr. Dharminderpal Sandhu, would like to share my positive experience I had with Maxident. We began our relationship with Maxident in 2013; my spouse bought a clinic with legacy software. There were difficulties from day one and we switched to Maxident 6 software. Maxident showed us the potential in a paperless practice. After the transition, Maxident increased our revenue! My wife and I are exceptionally satisfied with Maxident and consider it a valuable tool. I have just recently purchased a second dental practice and am going completely paperless with Maxident.”
“Everything is done in timely fashion. Techs are knowledgeable and very pleasant to deal with.”
“It gives peace of mind knowing you can solve any potential technical problem with one phone call.”
“I evaluated many dental software systems and Maxident is the only dental software program that allows me to choose the database technology that best fits my practice.
As a dentist and a UNIX/Linux user, I was the first dentist to test and implement MaxiDent 6 using a PostgreSQL database.
My office gets the best of both worlds. MaxiDent 6 is a windows-based, easy to use, feature-rich program welcomed by my staff. Connect it to a LinuxOS/PostgreSQL database and I get reliability, scalability, speed and a cost savings. Both PostgreSQL and my Linux distro are free software under the GNU license.
MaxiDent’s programmers were listening – they developed software to give dentists cutting edge technology. No other system can compare.
I, Dr. Craig Williams, recommend MaxiDent 6 with PostgreSQL to any dental office!”
“I have now built a relationship with the Maxident staff over the year from all my help calls! They are all so professional and patient with me! I couldn’t have run the office so smoothly without their help.”
Office Administrator/Treatment Coordinator at
Campus Dentist Guelph
“Our clinic transitioned from Genie software to Maxident 6 software; this had it’s challenges as Genie was not windows-based and Maxident 6 was a windows-based system. The training staff at Maxident where great making this change smooth and without any interruption in our scheduled work week.
Maxident system is completely user friendly being able to navigate from the billing to accounting to viewing the chart notes and radiographs with ease. Maxident has checks in place that if you are billing a procedure and it’s not correct, the icon will advise the user to recheck what was entered. This reduces mistakes that would take time and manpower to correct at a later date. Overall our clinic has been very satisfied with all the software, and the tech support is superb, always very helpful solving all problems large and small quickly.”
“I have been in dentistry for over 10 years now working in the front end for most of them. I have used a few different dental software programs and with out a doubt Maxident is the easiest, simplest, most user friendly program. The customer service as well is always outstanding. When we have an issue it is resolved immediately. Kris Leclaire has been helping us out a lot recently getting us set up with MaxiReminder and I must say his customer service is impeccable. Not only does he reply right away to my emails but he is so very helpful and patient. Thanks Kris and Maxident. Happy customers on this end!”Sally DimantOffice Manager,Broadway Dental
“I purchased a practice which already had the MaxiDent program. As a new owner there were many changes that I wanted to implement right away. I was able to work with the MaxiDent staff and easily learn the software and get the most out of my practice.
MaxiDent is an innovative, easy to use dental software program and it allows me to do all of my work with one software management system. MaxiDent is the solution for my entire practice patients, administrative staff and clinicians from initial patient contact and scheduling to check-in, treatment, check-out, insurance claims, payments, and patient recall.
For those who would like to jump-start using MaxiDent, the company offers How-to Videos with step-by-step instructions on commonly used operations. The company also runs monthly online webinars that aim at training staff to maximize office productivity.
I can not say enough positive things about MaxiDent training and support departments. They know the software inside out and are always there to answer my questions.
As an optional service, MaxiDent offers MaxiVault ¿ a daily off-site reliable back-up system. At one point, my server crashed on a Friday and the support staff had my practice up and running by Monday morning.
No DOWN TIME!!! This was extremely important to me.
Thank you MaxiDent!!”
Dr. Olga Rodrigues
Goderich, ON, N7A 3G2
“What a tremendous, fair, honest, and helpful company. Their employees are patient, hard working and exceptionally understanding. Without the backing of the support staff, I am sure I would have gone absolutely insane by now. We have been with Maxident since Maxident soon started. We had to change computer companies due to technology. The other company was excellent but things happen. What more can I say but this is a tremendous and exceptional family atmosphere/company. They CARE. Thank you Maxident for being there for me and with me for all these years. From growing offices to a Big office to a smaller office. You have been there all the way. Thank you so much Maxident.”
Barbara WhyteOffice Manager,Dr Robert Whyte’s Dental office
“The program is very user friendly. Tech support is always available to answer any questions or assist if there is a problem. With 33 computers all using maxident it can slow the program down, however, the technicians at maxident have been wonderful in resolving the issue.”
Lynda DeRoseManager/Hygienist,Dental Health Centre
“Maxident provided us with excellent training to enable a smooth transition from our traditional manual bookkeeping system to the fully computerized management system. We have been using Maxident for almost 1 year. We find that the software is intuitive. Its well-structured user interface allows quick access to patients’ information and navigation across different parts of the program. Maxident also provides very good after sales and prompt technical support. We highly recommend Maxident and we look forward to the future upgrades.
Also, a special thanks to Mr. Christian Johnson for his effort to ensure quick resolution to issues encountered during initial stages of implementation.”
Dr. Dennis Leung, Dentist