by Laura Veroba | Apr 24, 2019 | Ideas for a Good Practice
High staff turnover is a common occurrence in dental offices all over the country, and tends to bring everything to a standstill. Then, when it comes to hiring, the most common complaint dentists have is that they can’t find competent staff. Why is this? Alex Zlatin,...
by Laura Veroba | Feb 1, 2019 | Ideas for a Good Practice
It’s that time again, time for me to seek out a new dentist. I figured that since many dental professionals are interested to know what patients really look for in a dental clinic, I’d try a new tactic. As a dental patient myself, I am going to offer a few things that...
by Laura Veroba | Oct 30, 2018 | Ideas for a Good Practice
Resting “angry” face The resting “angry” face is important to address (angry should be replaced with something else but I will not use that word here). If you don’t know you’re wearing this “angry” face, that’s because it happens when you are unaware....
by Laura Veroba | Oct 5, 2018 | Ideas for a Good Practice
https://maxidentsoftware.com/wp-content/uploads/2018/10/Project11_2018_10_05_1.mp4 Customer service is defined as the ability of knowledgeable, capable, and enthusiastic employees to deliver products and services to their internal and external customers...
by Laura Veroba | Sep 11, 2018 | Advice, Ideas for a Good Practice
One of the most trying things for any Dental owner or Dental Office Manager to have to do is hire employees that will fit perfectly with their environment and culture. You need an excellent hygienist, a detail-oriented Treatment Coordinator, and a front desk...
by Laura Veroba | Aug 23, 2018 | Advice, Ideas for a Good Practice
The best workers in your office are the superstars that you simply can’t live without, and employees like that are hard to find, so and when you do find them, it’s essential to your business and your team that you do whatever it takes to keep them. But sometimes, it’s...
by Laura Veroba | Aug 17, 2018 | Advice, Tech
Just like humans, computers can contract illnesses too. Unfortunately, chicken noodle soup and lots of rest won’t help; the only true blue cure is prevention. How do we prevent our bodies from contracting illnesses? We exercise, eat right, manage our stress levels...
by Laura Veroba | Aug 7, 2018 | Advice, News, Tech
Everyone I’m sure has heard a lot about ransomware, but ransomware isn’t the only threat out there, and the number 1 reason offices are hacked is sometimes due to lack of knowledge and understanding of just how scammers operate. Just to give everyone reading this an...
by Laura Veroba | Jul 30, 2018 | Advice, Ideas for a Good Practice
Gossip as a whole is found everywhere in every industry; but something I’ve been hearing a lot lately from dental office managers, dental receptionists, and even dentists, is that it is becoming an epidemic in dental offices. Gossip results in a communication break...
by Laura Veroba | Jul 20, 2018 | Ideas for a Good Practice
Four Ways Software Can Support Everyone in Your Dental Practice For Dental Office Managers and those dental owners without an office manager, running and managing a dental practice comes with a lot of responsibilities. According to one office manager, she...
