by Laura Veroba | Oct 18, 2017 | The Patient’s Point of View
Reminders: We all need them. We all provide them. We all rely on them. No one is perfect and no one is going to be able to remember every appointment, meeting, or event, important or not. This is why we have reminder systems, such as alarm clocks, Google calendar,...
by Laura Veroba | Apr 30, 2020 | Ideas for a Good Practice
The Do’s and Don’ts of Effective Communication in this New World Communication is key in any relationship, including with your staff and with your patients. But this new world requires a different kind of communication technique as I am very quickly figuring out. It...
by Laura Veroba | Aug 17, 2018 | Advice, Tech
Just like humans, computers can contract illnesses too. Unfortunately, chicken noodle soup and lots of rest won’t help; the only true blue cure is prevention. How do we prevent our bodies from contracting illnesses? We exercise, eat right, manage our stress levels...
by Laura Veroba | Jan 30, 2020 | Ideas for a Good Practice
It is now the beginning of 2020 and everything you intended to do at the end of the year might have been implemented or might’ve been pushed aside for bigger and better ideas. For our company, every year we like to put out a “Letter from the CEO” which contains a...
by Laura Veroba | Dec 17, 2019 | Ideas for a Good Practice
5 Strategies to help your Dental Practice Have a Successful 2020 The new year is just around the corner! And with it, the always popular New Year’s resolution. But how often do you make one of those only to forget it halfway through January (if it even...
by Laura Veroba | Oct 30, 2018 | Ideas for a Good Practice
Resting “angry” face The resting “angry” face is important to address (angry should be replaced with something else but I will not use that word here). If you don’t know you’re wearing this “angry” face, that’s because it happens when you are unaware. ...
by Laura Veroba | Sep 11, 2018 | Advice, Ideas for a Good Practice
One of the most trying things for any Dental owner or Dental Office Manager to have to do is hire employees that will fit perfectly with their environment and culture. You need an excellent hygienist, a detail-oriented Treatment Coordinator, and a front desk...
by Laura Veroba | Apr 23, 2020 | Advice
How to Manage Your Stress and Anxiety While Coping With the “New Normal” We’re all feeling it after over a month of being cooped up inside our houses (working or not) – the stress of cabin fever, a lack of socialization, grief over the loss of the...
by Laura Veroba | Oct 15, 2019 | Ideas for a Good Practice
Taking on a leadership role in a dental clinic is to accept a whole host of responsibilities, not to mention that leaders act as the glue that holds the entire team together. So, whether you’re the Dental Office Manager or the Dental Owner, it is in your hands to be a...
by Laura Veroba | Apr 9, 2020 | Advice
Learn How to Discern Fact from Fiction and Beware of Spreading Misinformation About COVID-19 COVID-19 is short for Coronavirus 2019 and, as of a month ago, this pandemic has turned everyone’s lives upside down, including mine. I am currently working from home right...
