One situation I’ve noticed that keeps coming up again and again in dental offices, big and small, is the spread of I didn’t know-ism. Before I go into detail about this common and sometimes devastating disease that can spread quickly without the proper treatment, you should know that it can impact any dental office. Best…
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Managing an office takes strength of character, a metric ton of patience, a ridiculous amount of tolerance, and teamwork. How do you feel about your own success? Are you struggling to get by, or are you breezing through? We all know the skills office managers are known to possess to keep the dental practice running…
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Are you ready to buy your first dental practice? Do you know everything you need to know and then some? Or maybe you’re moving, or you want to increase your patient base, or you want to improve your existing practice.7 Whatever the case, the first step to buying a dental practice is always research. …
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May long weekend is coming up, which means one thing: you need a break! Have you thought about what you’re going to do? How you’re going to relax? If a break isn’t on your mind, it should be. Why? The answer is simple: to reduce your stress level and clear your head. Yesterday, my dad…
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Patient education is key to higher patient retention, case acceptance, and even provides free word-of-mouth marketing. Not only that, but it provides the patient an opportunity to be a part of the diagnosis, the treatment, and the prevention, which allows you to establish a relationship and develop trust. However, patient education also requires one very…
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Competition is a big factor when it comes to running any small business. Have you thought about yours? Do you know how many dental practices are located near you? If you live and run your practice in Ontario, this is a statistic you should be aware of: according to the CDA, in 2013, there were…
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Most people fear seeing the dentist, even so far as to call it “a necessary evil.”2 To me, this represents a negative feeling surrounding the industry. Movies and TV shows aren’t kind, either. The consensus is that nobody really likes going to the dentist, and most people, me included, feel that pang of anxiety when…
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In order to be a coveted dental practice in your community, you need to outfit your practice with the proper dental clinicians, assistants, office staff. You already know that. But what about the other aspect of your practice — software? Purchasing the right practice management software for your practice is just as important to your…
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“Dentistry is a relationship business” so why are we relying so much on technology to build those all-too-important relationships with patients? Technology is impossible to avoid. This is the world we live in now. But does this mean we’ve forgotten how to interact with people — speak to people face-to-face or on the…
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The previous article focussed on all the questions you should ask your software provider(s) prior to purchasing any dental software, but one of the most important aspects of all software is the service support. If you have any kind of software or service (which the majority of you definitely do), you know what I’m talking…
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