by Laura Veroba | Aug 29, 2017 | The Patient’s Point of View
This series alone is my way of helping you practice empathy with your patients by giving you a glimpse into why some patients feel and act the way they do, providing you with insight and possible solutions. But so often empathy is mistaken for sympathy and I think...
by Laura Veroba | May 11, 2017 | Advice, News
We all crave something sweet at work, especially if the stress is high and our day goes from bad to worse, or even just when we need that certain pick-me-up in the afternoon that can come from something sweet. But how much do you really know about those cravings for...
by Laura Veroba | May 2, 2017 | Ideas for a Good Practice
I cannot stress enough just how important education is to your patient’s health and well-being. It is crucial that they are given the proper tools to maintain a healthy mouth even when they leave the office. But it is just as important to share your wisdom with your...
by Laura Veroba | Feb 9, 2017 | Ideas for a Good Practice
In honour of “National Children’s Dental Health Month”, this blog post will be focussing on how best to handle children in the office. Fear is a common and significant issue with children coming in for a first, second or even fifth time. It’s a scary thing to have to...
by Laura Veroba | Oct 28, 2016 | Get Social, Ideas for a Good Practice
In traditional Halloween style, I think it is important to bring to light the parts of dentistry that make patients cringe the most. With the contribution of www.hatedentists.com, some cringe-worthy reasons most patients fear the dentist (or even hate the dentist) are...
